This micro-credential is provided by the IOB, an accredited College of UCD. This programme is aimed at those working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation. The programme seeks to develop an understanding of the impact and relations between process, technology and data. This will enable you to identify your role in the interaction of these elements and provide a foundation for you to begin to analyse data in order to identify improvements in the processes supporting digital financial services.

You must join the IOB as a member before applying for an IOB course. Begin a three-month free trial with the IOB.

• The minimum entry requirements are as follows: Five passes in the Leaving Certificate, including English and Mathematics, OR; Five O Level/GCSE passes, including English Language and Mathematics, OR; IOB will also consider applications on a mature candidate basis from applicants who are 23 years of age before the date of their application for admission to the programme.
• You must be a current member or become a member of IOB to take this programme.